Privacy Policy

Senior Sales Representatives Inc. DBA Senior's Automotive Refinish (“we,” “us,” or “our”) is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and safeguard information obtained through our store operations, account applications, electronic communications, and enrollment forms.

Our commitment to Data Security

Our top priority is customer data security. We process user data only as necessary to maintain our website, fulfill your orders, and provide a personalized experience.

1. Information We Collect

While you can browse our website anonymously, specific features and services require the collection of personal data. This includes:

  • Contact Information: Your first and last name, email address, and physical address for deliveries.

  • Mobile Information: Your telephone number, specifically collected for SMS communication.

  • Professional & Account Details: Your organization name, city of residence, and account login credentials.

  • Transaction Data: Information related to your orders, invoices, and secure payment history.

2. How We Use Your Information

We use the information we collect to support the following essential store functions:

  • Order Fulfillment: To process your orders, manage deliveries, and send invoices.

  • Account Management: To maintain your customer account and provide secure access to your history.

  • SMS Communications: If you provide your mobile number, we may send text messages for account updates, balance notifications, and promotional or seasonal offers.

  • Secure Payments: To generate and send secure payment links via email or SMS.

  • Compliance: To meet our various legal, regulatory, and tax requirements.

3. Automatically Collected Data

We automatically collect technical data (such as IP addresses and browser types) to identify potential cases of abuse and establish statistical information regarding website usage. This information is generally used in an aggregate form that does not identify specific individuals.

4. Your Choices and Contact

Providing your personal data is voluntary; however, choosing not to provide it may prevent you from using specific features, such as receiving our Newsletter, getting SMS updates, or completing a purchase.

Privacy Support: If you have questions about mandatory data or wish to opt-out of specific communications (like SMS or Newsletters), please contact us at info@seniorsrefinish.com.

SMS Communications & Opt-In Policy

1. Consent and Subscription By providing your mobile phone number and opting in to our SMS service, you consent to receive recurring automated promotional and personalized marketing text messages (e.g., account updates, balance notifications, and seasonal offers) from Seniors Refinish.

  • Consent is not a condition of any purchase. * Message frequency varies based on your account activity and our promotional calendar.

  • Message and data rates may apply from your mobile carrier.

2. How to Opt-Out (Unsubscribe) You maintain full control over your communication preferences. You may cancel the SMS service at any time by:

After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you choose to opt back in.

3. Help and Support If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or reach out to our support team at info@seniorsrefinish.com.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@seniorsrefinish.com.